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You can easily pay via the 'Pay' button on our homepage. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference, so that your payment is processed correctly.

Yes, that's possible. You can request a payment arrangement here. Use the file number from your letter for this.
What happens to your application depends on what you have to pay:

• Do you have a bill for insurance or telecom, for example? We will then see if we can agree on an arrangement together.
• Is it a fine, tax or parking matter from the municipality? We will then assess your application based on the rules that apply in that municipality.
  When will you hear something?
  We try to process your request within 48 hours. For municipal matters it may take a little longer, because we have to carefully check your application against those municipal rules.

You have received a letter from us about an outstanding amount. What happens if you don't pay depends on where the bill comes from:

• You are late in paying for amounts such as insurance or mobile subscription. Read more about collection costs here
• Is it a fine, tax or parking matter from the municipality? The payment term has usually not yet expired, but it is important to pay on time. Otherwise there may still be additional costs or follow-up steps.
  Can't pay now? Then request a payment arrangement here. We assess your application based on the rules of the organization we work for.
  This way you avoid additional worries — and you keep control of the situation.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

Do you want to know how much your outstanding amount is with Cannock? Then complete the contact form. You will receive an overview from us within a few working days.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

If you disagree with the bill, we would like to receive your objection. Use the online form for this, in which you briefly explain why you disagree. If possible, also add evidence, such as a proof of payment or letter. We will then look for a solution together.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

Whether you can pay in parts depends on what the bill is for.

• Is it an amount for, for example, insurance, telecom or sports? Then you can immediately pay part of the amount here.
• Is it a fine, tax or parking surcharge from a government, such as a municipality, province or water board? Then you usually cannot pay immediately in parts. Sometimes a payment arrangement is possible. You can request such an arrangement via our contact form. Have your file number at hand - it can be found in the letter you received. This way we can properly assess your application according to the rules of the organization we work for.

Even if you have not received a letter, you usually have to pay. You are responsible for (timely) communicating your new address to the organization that imposed the costs.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

Collection costs are additional costs on top of an invoice that you have not paid on time. They may only be charged after you have received a final reminder, in which you were given 14 days to pay without penalty.

The amount of the collection costs depends on the outstanding amount. You will always find the exact amount in the letter you received from us.

Read more about collection costs here.

Collection costs are costs that you pay if you have not paid a government assessment or fine on time – for example, from a municipality or water board.

These costs are regulated by law. For example, you pay €9 or €21 for a reminder, and additional costs if a writ of execution or seizure follows. In your letter you will see which costs apply to you.

Read more about collection costs here.

You have received parking penalty because at the time of the inspection no or too little parking fee had been paid for your license plate. This can happen if you forget to check in or if the payment did not go through.

You can pay the outstanding amount via the instructions on the letter you received from us. This can usually be done via iDEAL or with your own transfer. Always use the payment reference stated on the letter.

Do you disagree with the parking penalty? Then you can object within 6 weeks. The letter states where you can do this. Does it say you can appeal to Cannock? Then you can do this via our contact form. Briefly explain why you disagree and include evidence where possible, such as a parking ticket or photo.

Please note: you must pay the amount on time. If your objection is approved, you will receive the amount back.

Do you disagree with the parking penalty? Then you can object within 6 weeks. The letter you received will tell you where you can do this.

Does it say you can appeal to Cannock? Then you can do this via our contact form. Briefly explain why you disagree and include evidence, such as a parking ticket or photo.

Please note: you must pay the amount on time. If your objection is approved, you will get your money back.

The additional costs you have to pay are determined by law. They depend on how far along the process is. For example, whether a reminder has been sent or a compulsory collection. These costs are the same for everyone.
Here you will find more information about the costs.

Would you like to receive a copy of your additional assessment or parking reminder? Then fill out our contact form. You will usually receive the document within a few business days.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

Have you received a fine for a car that you no longer had at the time, that was stolen or that someone else used? Then you can object. In your objection, explain what was going on and add evidence if possible. Consider an indemnity certificate if you sold the car, a report of theft or a statement from the person who used the car.

You can object within 6 weeks of the date on the letter. Please note: you must pay the fine on time. If your objection is approved, you will get the amount back.

Even if you have not received a letter, you usually have to pay. You are responsible for communicating your new address to the organization that imposed the costs.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference so that your payment is processed properly.

Yes, you can request a payment arrangement here. Use the file number from your letter for this.
We will check your application against the rules of the municipality for which we work.
We try to process your request within 48 hours. Sometimes it takes a little longer because we carefully assess your situation.

If you do not pay on time, the amount will remain. Additional costs may then be incurred, or the municipality can take further steps.

Can't pay? Then request a payment arrangement here. We assess your application based on the rules of your municipality.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

Do you want to know how much your outstanding amount is with Cannock? Then complete the contact form. You will receive an overview from us within a few working days.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

You have received a letter from us because we work on behalf of a government. This could be a municipality, but also a water board or a tax partnership, for example.

We take care of the collection of outstanding amounts, such as tax assessments, for them. The letter always states which organization the claim comes from and how much you still have to pay.

Do you have any questions or is something wrong? Please feel free to contact us. Have your file number at hand - it will be in the letter.

Do you think the amount on your tax bill is incorrect? Please contact the municipality, water board or tax association that imposed the assessment. Their website explains how you can object.
Please note: you can object there, not with us.

The additional costs for your tax claim are regulated by law. For example, costs for a reminder or further collection. These amounts are fixed and apply to everyone.
Here you can find more information about the costs.

You cannot apply for a waiver from Cannock. If you think you are entitled to a remission, please contact the organization that imposed the amount, for example the municipality, the water board or a tax partnership.

The letter you received states which agency the claim comes from. Check their website to see how you can submit a request for a waiver.

Would you like to receive a copy of your tax assessment, decision, reminder or writ of execution? Please request this via our contact form. You will usually receive the copy within a few working days.

Even if you have not received a letter, you usually have to pay. You are responsible for communicating your new address to the organization that imposed the costs.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference so that your payment is processed properly.

Yes, you can request a payment arrangement here. Use the file number from your letter for this.
We will check your application against the rules of the municipality for which we work.
We try to process your request within 48 hours. Sometimes it takes a little longer because we carefully assess your situation.

If you do not pay on time, the amount will remain. Additional costs may then be incurred, or the municipality can take further steps.

Can't pay? Then request a payment arrangement here. We assess your application based on the rules of your municipality.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

You have received a letter from us because there is still an outstanding administrative fine. That fine has been imposed by a municipality or other government organization, for example because you have violated a rule in a public space.

We collect this fine on behalf of that authority. The letter states which violation it concerns and how much you have to pay.

Do you have any questions or do you think something is wrong? Please contact us. Have your file number at hand - it is on the letter.

Do you disagree with the fine? Then you can object within 6 weeks of the date on the letter.

The decision states exactly where you can send the objection.
Should the appeal go to Cannock? Then use our contact form and add supporting documents.

Please note: you must pay the amount on time. If your objection is approved, you will get your money back.

"The additional costs are laid down in law. It doesn't matter who you are: the amounts are the same for everyone and depend on the phase of the fine. 
Here you will find more information about the costs."

Do you want a copy of your decision, reminder or writ of execution for an administrative fine? Please complete our contact form. You will usually receive the document within a few working days.

If you do not pay on time, the amount will remain. Additional costs may then be incurred, or the municipality can take further steps.

Can't pay? Then request a payment arrangement here. We assess your application based on the rules of your municipality.

Even if you have not received a letter, you usually have to pay. You are responsible for communicating your new address to the organization that imposed the costs.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference so that your payment is processed properly.

Yes, that's possible. You can request a payment arrangement here using the file number from your letter.
We will examine your application according to the rules that apply to the municipality that imposed the fine.

You will usually receive a message from us within a few days.

If you do not pay on time, the amount will remain. Additional costs may then be incurred, or the municipality can take further steps.

Can't pay? Then request a payment arrangement here. We assess your application based on the rules of your municipality.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

There is probably a wage garnishment. This means that part of your wages goes directly to the creditor, via your employer. This only happens after the judge has given permission. Your employer is obliged to cooperate. 

With wage garnishment, there is always a part of your wages left to live on. This is called the exempt amount. Is the amount incorrect or do you have questions about it? Then contact us, and we will look into it together.

If money is withheld from your income, you always have an amount left to live on. This is called the seizure-free foot.

How much depends on your income, rent, family situation and healthcare costs.

You can check whether the amount is correct via www.uwbeslagvrijvoet.nl.

If you do not pay a claim for a long time, measures can follow via the bailiff - such as seizure. Cannock works together with authorized parties. You will always receive letters and reminders first. If you have any doubts or concerns, contact us immediately.

You have received a letter from us because you still have to pay a premium to your insurer. We ask you on behalf of the insurer to still pay this amount.

The letter states which period it concerns and how much you still have to pay.

Do you think something is wrong, or have you canceled your insurance? Please contact the insurer.
Do you have questions about payment? Then you can contact us.

We understand that well. However, you may still have to pay for a period before you canceled the insurance.

We cannot see exactly when your cancellation has been processed. Therefore, please contact your insurer to check this.

If you hear from the insurer that the premium is justified, you can pay the amount to us. Have you already paid or are you unsure about something? Send us a message via the contact form.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference so that your payment is processed properly.

Yes, that's possible. You can request a payment arrangement via this website. Use the file number from your letter so that we can quickly link your application to your file.
We will discuss together whether an arrangement is possible based on your situation. You will usually hear from us within 48 hours.

Can you already (partly) pay the amount? That is of course allowed. Pay via iDEAL or a regular transfer. Always use the payment reference stated on the letter.

If you do not pay on time, the amount remains outstanding. Sometimes there are additional costs, or it can have consequences for your insurance or connection, for example.
Are you having trouble paying? You can often quickly request a payment arrangement via the portal. This way you avoid additional worries.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

If you do not agree with the bill, we would like to receive your objection. Use the online form, in which you briefly explain why you do not agree. Also add proof, such as a proof of payment or letter. We will then look for a solution together.

Even if you have not received a letter, you usually have to pay. You are responsible for communicating your new address to the organization where you took out the insurance.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

You say the vehicle is no longer yours. To have this checked, we ask you to send us the indemnity certificate via this form.

If you no longer have the certificate of indemnity, you can request a certificate of registration from the RDW. You need your DigiD details for this.

You say the vehicle is suspended. To have this checked, we ask you to send us the suspension certificate via this form.

If you no longer have the suspension certificate, you can request a registration certificate from the RDW. You need your DigiD details for this.

No, you cannot cancel your insurance through us. We are not an insurer, but only handle the payment of an outstanding amount.

Please contact the organization where you took out the subscription.

You have received a letter from us because a company still has an outstanding amount. We will contact you on their behalf to arrange this payment.

The letter states which period it concerns and how much you have to pay. Do you have any questions or is something incorrect? Please contact us. For substantive questions about your subscription, you can contact the (telecom) company.

No, you cannot cancel your subscription through us. We are not a supplier, but only handle the payment of an outstanding amount.

Please contact the company where you took out the subscription.

This is usually because you have agreed on an annual contract or other fixed term. You must pay the full amount, even if you have stopped in the meantime.

Do you have questions about this? Please contact the company with which you took out the subscription.

That depends. With a subscription you often also have to pay for the agreed period, even if you have stopped before.

Have you canceled the subscription and do you think the bill is incorrect? Please contact the company where you took out the subscription. If you have any questions about payment, please contact us.

If you think the bill is incorrect, you can contact us using the form. Briefly explain why you disagree and add evidence if you have it - for example a cancellation confirmation or proof of payment.

We will then check with you to see if we can help you further.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference so that your payment is processed properly.

Yes, that's possible. You can request a payment arrangement via this website. Use the file number from your letter so that we can quickly link your application to your file.
We will discuss together whether an arrangement is possible based on your situation. You will usually hear from us within 48 hours.

Can you already (partly) pay the amount? That is of course allowed. Pay via iDEAL or a regular transfer. Always use the payment reference stated on the letter.

If you do not pay on time, the amount remains outstanding. Sometimes there are additional costs, or it can have consequences for your insurance or connection, for example.
Are you having trouble paying? You can often quickly request a payment arrangement via the portal. This way you avoid additional worries.

Have you already paid and was it more than 2 working days ago? We then request that you send proof of payment via the contact form.

Heb je al betaald en is dit langer dan 2 werkdagen geleden? Dan verzoeken we je een betaalbewijs toe te sturen via het contactformulier.

You can easily pay via the 'Pay' button on our home page. There you choose how you want to pay - for example via iDEAL. Do you prefer to use your own banking environment? Then you can also transfer the amount. In that case, do not forget to mention the payment reference/file number so that your payment is processed properly.

If you do not agree with the bill, we would like to receive your objection. Use the online form, in which you briefly explain why you do not agree. Also add proof, such as a proof of payment or letter. We will then look for a solution together.

Even if you have not received a letter, you usually have to pay. You are responsible for promptly communicating your new address to the company where you took out the subscription.

We use the address they provide to us. Have you missed mail due to moving or is something wrong? Please contact us via the form and briefly explain what is going on. If possible, include evidence, such as a moving notice.

You may still receive a reminder, even if you have already contacted us. This is often because your payment or response has not yet been processed when the reminder is automatically sent. If you have already paid or made contact, you usually don't have to worry. Please check whether your payment has been processed correctly and if in doubt, contact us.

If you no longer use the number, you must (if possible) cancel the contract. If you don't do this, you have to keep paying because there is a contract.

It doesn't matter whether you use the number or not, the contract remains valid. It doesn't matter that you are not in the Netherlands, the contract remains valid. Click here to pay your bill or request a payment arrangement.

This is usually because you have agreed on an annual contract or other fixed term. You must pay the full amount, even if you have stopped in the meantime.

Do you have questions about this? Please contact the company with which you took out the subscription.

You have received a letter from us because there is still an outstanding amount that you have to pay. We take care of the payment on behalf of an organization, such as a municipality, insurer, sports club or telecom company.

The letter states the amount involved and who we work for. Do you have any questions or is something wrong? Please feel free to contact us.

Collection costs are additional costs on top of an invoice that you have not paid on time. They may only be charged after you have received a final reminder, in which you were given 14 days to pay without penalty.

The amount of the collection costs depends on the outstanding amount. You will always find the exact amount in the letter you received from us.

Read more about collection costs here.

Collection costs are costs you pay if you have not paid a government assessment or fine on time - for example from a municipality or water board.

These costs are regulated by law. For example, you pay €9 or €21 for a reminder, and additional costs if a writ of execution or seizure follows. In your letter you can see which costs apply to you.

Read more about collection costs here

As of May 20, 2025, the brand name Cannock Chase Public has changed to Cannock. If you have received any mail from Cannock Chase Public, it was sent before that date. From now on, you can arrange all your affairs with Cannock, via https://betalen.cannock.nl. Would you like more information about our organization? Then visit https://cannock.nl

As of May 20, 2025, the brand name Cannock Chase Public has changed to Cannock. Cannock also has a new corporate identity and logo since that date. If you have received any mail from Cannock Chase Public or with the old Cannock branding, it was sent before that date. From now on, you can arrange all your affairs with Cannock, via https://betalen.cannock.nl.

Cannock works on behalf of companies and governments. We are registered in the official government debt collection register (Wki register, no. 00020) and follow the legal rules for debt collection services.
Are you unsure whether everything is correct? Please feel free to contact us or visit: https:cannock.nl

Cannock works on behalf of companies and governments. We are registered in the official government debt collection register (Wki register, no. 00020) and follow the legal rules for debt collection services.

Are you unsure whether everything is correct? Please feel free to contact us or visit: https:cannock.nl

You can contact us via this form.

We do our work with care and respect. However, it may happen that you are not satisfied with our working method or with the contact with one of our employees. Then let us know.
You can email your complaint to: complaint@cannock.nl

We will register your complaint and send you a confirmation. You will receive a response from us within 5 working days.

You can contact us via the contact form. Please indicate that you are acting on behalf of someone else and state the file number from the letter. Attach a copy of the decision or authorization.

This way we can properly link your message to the correct file. If possible, also add your own contact details, so that we can easily reach you if we have any questions.

If you are under administration, please pass the letter on to your administrator as soon as possible. They usually contact us to arrange payment. You don't have to do anything yourself, unless your administrator indicates otherwise.

It is possible that our system had already prepared your letter before the contact with your administrator was processed. When we have received confirmation from the administrator, we will stop further reminders.

Have your administrator contact us. They can send us a decision or entry in the administration register. Then we know that from now on we have to communicate directly with them.

No, your administrator will arrange that. Forward our letter to them or let them contact us. You do not have to make a payment yourself without consultation.

Let your administrator know that you have received mail from us. As soon as we have received a copy of the decision, we will take over the contact and handling with them.

Have the person helping you contact us. We may only make appointments with people for whom you have given permission — such as a care provider, administrator or family member.

Your letter was probably sent before we processed their contact. If we are now in contact with your care provider, we will take this into account.

Yes, but only if you agree. We may not share personal information without your permission. Let us know who is helping you and give permission via email or telephone.

Have your debt counselor send us confirmation as soon as possible. As soon as we know that you are being guided, we will coordinate further steps with them.

You can contact us via the contact form. Please indicate that you are acting on behalf of someone else and state the file number from the letter.

This way we can properly link your message to the correct file. If possible, also add your own contact details, so that we can easily reach you if we have any questions.

Pass our letter on to your contact person at the municipality. They can contact us and make appointments. Until then, the normal procedure continues.

You are not alone. Cannock works together with the Dutch Debt Assistance Route (NSR) to help you as quickly and effectively as possible. Below you can read what you can do now:

Seek help immediately and anonymously
Go to geldfit.nl/cannock. You can take a short test there anonymously. You will receive a personal offer of help based on your answers and your zip code.

You can immediately see whether you can arrange it yourself or whether help is needed.

Would you rather talk? Call free 0800-8115. You get someone on the phone who thinks along with you.

Support from your municipality
Municipalities are obliged to provide help with debts. They can:

• help with your administration,
• mediate with creditors,
• or start a debt settlement.

Contact your municipality to find out what they can do for you.

Mental support when things get too much
Money worries can weigh heavily. Talk about it.

Call 24/7 for free on 0800-0113 or chat via www.113.nl.

Are you a victim of the benefits affair?
Then there may be a pause period for your outstanding accounts.

Contact us at toeslagenaffaire@cannock.nl and we will look at your file together.

You get overview and peace.

Together we look for what is possible – at your pace, with understanding for your situation.

More information about this support can be found here.

The Dutch Debt Assistance Route (NSR) is a collaboration between organizations such as Cannock and Geldfit. The aim is to help people with financial problems quickly and appropriately. Through this route you will receive advice and support to get a grip on your financial affairs.

You can take a test anonymously at geldfit.nl/cannock. You will receive a personal offer of help based on your answers and zip code. You can also call 0800-8115 for free and anonymously for advice.

Municipalities are obliged to help you with debts. They do not take over your debts, but offer support, such as mediation with creditors and help with organizing your finances. Contact your municipality for more information.

If you are a victim of the benefits affair, the government has introduced a pause period for outstanding bills. During this period we can temporarily stop your collection file. Contact us at toeslagenaffaire@cannock.nl for more information.

Debts can weigh heavily. You are not alone. You can call 0800-0113 24/7 free and anonymously or chat via www.113.nl for help with psychological complaints.